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London Stadium tickets
From Central London
Stratford station is your main destination and offers the most frequent services from central London. The journey from King's Cross St Pancras takes approximately 20 minutes via the Central or Jubilee Underground lines. From the station, London Stadium is a 20-minute walk through the Olympic Park. The Elizabeth Line also stops at Stratford, providing a fast connection from Paddington (25 minutes) and Liverpool Street (8 minutes). Services run every few minutes during peak times, with an Oyster card fare costing around £3.50 from central zones.
For the closest station to the stadium, Pudding Mill Lane on the DLR is just a 10-minute walk away and connects via Stratford. Hackney Wick station, served by London Overground, is also approximately 10 minutes on foot from the stadium's northern entrance. Both options help you avoid the busier Stratford station crowds, particularly useful on matchdays.
From London Airports
From Heathrow Airport, take the Piccadilly Line to King's Cross St Pancras (approximately 1 hour), then change to the Central or Jubilee Line to Stratford (20 minutes). Total journey time is around 1 hour 40 minutes and costs approximately £6 with an Oyster card. Alternatively, take the Elizabeth Line from Heathrow directly to Stratford, which takes about 75 minutes and offers a more comfortable journey with luggage.
Gatwick Airport passengers should take the Gatwick Express to Victoria (30 minutes, £19.90), then the Victoria Line to Oxford Circus, changing to the Central Line to Stratford (total journey approximately 90 minutes). Stansted Airport offers the fastest airport connection via the Stansted Express to Liverpool Street (47 minutes, £19.40), then it's just 8 minutes on the Elizabeth Line or Central Line to Stratford. City Airport is the closest, with a DLR journey to Stratford taking just 20 minutes (£3.50 with Oyster).
By Car and Driving Routes
London Stadium is designated as a public transport venue, which means driving is actively discouraged and street parking is heavily restricted on matchdays. If you must drive, from the M25, exit at Junction 27 and follow the M11 towards London. At the end of the M11, merge onto the A406 towards Docklands, then join the A13 towards Central London. Exit at the A1306 towards Stratford. Be aware that extensive residential parking zones operate around the stadium on matchdays, requiring permits that visitors cannot obtain.
Matchday road closures typically begin 90 minutes before kick-off, with Westfield Avenue and White Post Lane closing from approximately 4:45pm for evening matches. These restrictions remain until around midnight to manage post-match crowds. Traffic congestion around Stratford is significant on matchdays, adding 30-45 minutes to typical journey times. If driving is unavoidable, arrive at least 3 hours before kick-off to secure parking and navigate road closures.
Where to Park at London Stadium
London Stadium does not offer public car parking. The venue is designed as a green stadium with a public transport-first approach, meaning there are no official matchday car parks operated by West Ham United or the London Legacy Development Corporation. The only exception is accessible parking for blue badge holders, which must be pre-booked through the club's accessibility team.
The closest parking option is Westfield Stratford City shopping centre, located a 15-minute walk from the stadium. The centre has over 4,500 spaces across three multi-storey car parks. Weekend pricing is £2.70 for the first hour, £5.40 for two hours, £8.10 for three hours, and £9.50 for anything over three hours up to 24 hours. However, on matchdays these car parks fill extremely quickly—typically by 1pm for a 3pm kick-off. If you plan to use Westfield parking, arrive at least 3-4 hours early and be prepared for heavy traffic around the centre.
Alternative parking includes the Stratford Multi-Storey Car Park on Great Eastern Road, which charges £9.20 for 4 hours and has around 430 spaces including 25 disabled bays. This is approximately 20 minutes' walk from the stadium. Private driveways near the stadium can be booked through platforms like JustPark and YourParkingSpace, with prices typically ranging from £8-15 for matchday parking. These spaces are located in residential areas around Stratford, Maryland, and Leyton, usually 10-20 minutes' walk from the stadium.
For accessible parking, West Ham offers 49 blue badge spaces per match in Car Park 1A, located in the southwest corner of the stadium. Bookings must be made by emailing accessibility@westhamunited.co.uk well in advance. These spaces are free for blue badge holders but require pre-registration of your vehicle. The club also operates an accessible shuttle bus service from Stratford station for supporters with mobility requirements.
Arriving Early: What to Do Around London Stadium
Most supporters arrive 60-90 minutes before kick-off to soak up the pre-match atmosphere and avoid entry queues. London Stadium's location within Queen Elizabeth Olympic Park means the immediate surroundings are more parkland than traditional football pub territory, but Westfield Stratford City and the surrounding areas provide plenty of options for food, drinks, and entertainment before the match.
The atmosphere around the stadium builds steadily from about 90 minutes before kick-off. Street food vendors line the approaches from Stratford station, offering burgers, pies, hot dogs, and international cuisine ranging from £6-12. The official West Ham Fan Zone at Riverside East, located a short walk from the stadium, opens several hours before kick-off and features DJ sets, live football chat with former players, and happy hour drinks (£5 pints until 2 hours before kick-off). The upstairs terrace offers views over the stadium and table dining with pre-match bookings available.
The West Ham club shop is located near the Sir Trevor Brooking Stand entrance and opens from 9am on matchdays. It's worth visiting after the match rather than before to avoid carrying purchases through security. Queues are longest 45-60 minutes before kick-off, so shop either early or save it for post-match when you have 30 minutes after the final whistle. Photography opportunities include the stadium exterior, the ArcelorMittal Orbit sculpture (visible from the stadium), and the Olympic Park bridges, particularly Bridge 1 near the London Aquatics Centre.
For families, the Queen Elizabeth Olympic Park offers green spaces to explore, and the ArcelorMittal Orbit tower and slide provides entertainment before the match (£12.50 adults, £7.50 children). The park is generally family-friendly with wide pedestrian paths and clear signage directing you to the stadium. Most fans walk through the park from Stratford, creating a festival atmosphere on matchdays with West Ham colours and chanting groups heading to the stadium together.
Where to Buy Food & Drink Before the Match
Westfield Stratford City is the main destination for pre-match food and drink, offering two large food courts and numerous restaurants within a 15-minute walk of the stadium. The lower floor food court includes McDonald's, KFC, Pizza Hut, Nando's, and Five Guys, with meals costing £8-15. The upper floor features sit-down restaurants like Wagamama, Tortilla, and Byron Burger, where booking ahead is recommended for weekend matches. Most restaurants stop taking orders 90 minutes before kick-off as crowds head to the stadium.
The Cow, located in Westfield's Chestnut Plaza on Montfichet Road, is the most popular pub with West Ham fans and sits just a 12-minute walk from the stadium. You can actually see London Stadium from the pub. It features two levels, serves quality burgers and steaks (£12-20), and gets extremely busy from 2 hours before kick-off. Arrive early if you want a table. The atmosphere is lively and family-appropriate, making it suitable for all ages despite the crowds.
Tap East, also in Westfield, offers their own brewery beers including the No. 6 Blonde Ale named after Bobby Moore (£5-6 per pint). Located a 15-minute walk from the stadium, it's popular with supporters seeking craft ales and matchday snacks. For a more refined pre-match experience, Print House Bar & Kitchen on Stratford High Street (15-minute walk) serves quality pub food with Asian-inspired dishes and classic British fare (£10-18), with a heated outdoor terrace perfect for pre-match drinks.
Jim & Tonic East, a 10-minute walk from the stadium, offers match day deals for Hammers fans and a vibrant East London atmosphere. The Holiday Inn bar near the stadium is also popular with supporters, though prices are higher (£6-7 per pint). If you're looking for traditional pub atmosphere, King Edward VII on The Broadway in Stratford (20-minute walk) is completely covered in West Ham memorabilia and serves local ales with hearty match-day meals (£8-14). Street food vendors around the stadium offer quick options like burgers, pies, and curry for £6-12 if you're short on time.
Stadium Features & Weather Considerations
London Stadium features a distinctive white lattice roof that covers most but not all seating areas. The lower tiers of all four stands are well protected from rain, with the roof overhang extending to cover approximately the first 25-30 rows in most sections. However, the front rows (1-10) in any stand can experience rain splash during heavy downpours, and upper tier corner sections are significantly more exposed to the elements.
The stadium's bowl design, inherited from its Olympic athletics origins, creates unique wind patterns. Corner sections, particularly the northeast and northwest corners of the upper tier, experience stronger winds due to the gap between the seating bowl and the roof structure. During autumn and winter matches (September through March), these areas can feel noticeably colder, with wind chill making temperatures feel 5-10 degrees lower than forecast. The lower tiers behind the goals (Bobby Moore Stand and Sir Trevor Brooking Stand) offer the best weather protection.
London's football season runs from August through May, experiencing varied weather conditions. August and September typically see temperatures of 15-20°C with occasional rain. October through March brings the coldest conditions, with temperatures often 5-12°C and frequent rain. Evening matches can feel particularly cold due to the stadium's exposed location in the Olympic Park. April and May warm up to 12-18°C. Layering is essential for evening matches from November through February, and waterproof jackets are advisable throughout the season.
Sun position affects viewing in the Billy Bonds Stand (East) during afternoon matches, particularly in spring and summer. Sections 130-138 in the lower tier can experience direct sun in your eyes during 3pm kick-offs in April and May, making sunglasses useful. The West Stand faces away from the sun, offering better viewing conditions for afternoon matches. Evening matches under floodlights eliminate sun glare issues entirely. Note that the stadium was not designed with a fully enclosed roof, so rain protection varies significantly by section—always check your specific seat location when booking.
Best Time to Enter London Stadium by Seating Section
General admission turnstiles at London Stadium open 90 minutes (1 hour 30 minutes) before kick-off, while Club London hospitality entrance opens 2 hours 30 minutes before kick-off. The official ticket office opens at 9am for matchday collections. Arriving early not only helps you avoid queues but also gives you time to explore the concourses, grab food and drinks, and settle into your seat before the teams warm up.
Upper tier sections require significantly more time to reach your seat. The stadium features spiral staircases and narrow access points to the upper levels, creating bottlenecks 30-45 minutes before kick-off. If you're seated in blocks 201-251 (upper tier), arrive at least 60 minutes before kick-off to navigate the stairs comfortably. Rows further back in the upper tier (rows 30+) mean even more climbing. Families with young children or elderly supporters in the upper tier should allow extra time.
Lower tier sections in the West Stand and Billy Bonds Stand fill quickly due to their popularity and proximity to pitch. Sections 105-111 and 133-139 near the halfway line are particularly busy. Arrive 45-50 minutes early for these premium lower tier seats to avoid queueing. The Bobby Moore Stand and Sir Trevor Brooking Stand (behind the goals) have better access and shorter queues, so 30-40 minutes before kick-off is usually sufficient for lower tier seats in these sections.
Away supporters enter through designated turnstiles near the Sir Trevor Brooking Stand (Turnstile D), which open 90 minutes before kick-off. These turnstiles can experience longer queues for high-profile matches, so away fans should aim to arrive 60-70 minutes early. Accessible entrances have dedicated lanes at each bridge leading to the stadium, with shuttle bus services operating from Stratford station for supporters requiring assistance. Contact the accessibility team in advance to arrange shuttle bus access.
Understanding London Stadium's Seating Layout
London Stadium has a capacity of 62,500 for football matches and is divided into four main stands, each with lower and upper tiers (plus a middle tier in the West Stand). The bowl-shaped design, a legacy of the 2012 Olympics, creates greater distance between seats and pitch compared to purpose-built football stadiums, but offers unobstructed views from almost every seat. The stadium uses a numerical block system: 100s for lower tier, 200s for upper tier, with blocks numbered continuously around the stadium.
West Stand (Blocks 102-114, M1-M16, 201-214)
The West Stand is the stadium's premium side, housing the tunnel, dugouts, directors' box, press facilities, and most corporate hospitality. It's the only stand with three tiers: lower, middle (Club London), and upper. The middle tier runs the length of the stand and offers padded seating, exclusive lounge access, and the best central viewing positions on or near the halfway line. Lower tier sections 105-111 provide close pitch views for general admission, while the upper tier offers a tactical overview of the game.
This stand sees less vocal atmosphere than the ends, with a more relaxed, observational crowd. Families and neutral visitors often prefer this area for comfort and facilities. Club London (blocks M1-M16) includes premium restaurants and sports bars, opening 2.5 hours before kick-off. Entry is via Entrance B. The gap between tiers was filled in during 2022 renovations, bringing fans closer to the pitch and increasing capacity. Rows are numbered from 1 at pitchside upwards.
Bobby Moore Stand - North (Blocks 144-156, 244-251)
Named after West Ham's legendary captain and England's 1966 World Cup-winning captain, the Bobby Moore Stand sits behind one goal and is home to some of the stadium's most vocal supporters. The lower tier (blocks 148-152) generates the majority of atmosphere, with organized supporter groups leading chants and creating a standing culture despite all-seater regulations. Capacity exceeds 17,000 across both tiers, making it the largest single stand by supporter numbers in certain configurations.
A large video screen sits in the gap between upper and lower tiers, showing replays, team news, and crowd shots. Families with young children may find the atmosphere intense here, particularly in the lower tier central blocks. For those wanting to be part of the loudest atmosphere, blocks 148-152 in rows 10-25 offer the best combination of proximity to the singing sections and good views of the pitch. Entry is via turnstiles A, B, and C.
Billy Bonds Stand - East (Blocks 123-142, 223-242)
The Billy Bonds Stand (named after the legendary West Ham player and manager) runs the length of the east side of the pitch and contains over 20,000 seats, making it the largest stand by capacity. Unlike the other stands, there's no gap between the upper and lower tiers—they form one continuous wall of supporters from pitch level to the roof. This stand was previously known as the East Stand before being renamed in 2019 when Billy Bonds cut the opening ribbon.
Sections 130-138 on the halfway line are designated as the 1966 section, featuring premium general admission seating with excellent tactical views of the game. These are among the most expensive non-hospitality tickets. The stand offers clear views across to the West Stand dugouts and tunnel, letting you watch manager reactions and substitutions. Atmosphere is moderate—louder than the West Stand but less intense than behind the goals. Entry is via turnstiles F, G, and H.
Sir Trevor Brooking Stand - South (Blocks 116-123, 215-223)
Named after another West Ham legend, Sir Trevor Brooking, this stand sits behind the south goal and hosts the away supporters' section. Away fans occupy the southwest corner in blocks 117-120 (lower tier) and 218-220 (upper tier), with allocations typically around 2,800 for Premier League matches, expandable to 5,000+ for cup matches. The proximity to away fans creates an electric atmosphere during London derbies against Chelsea, Tottenham, and Arsenal.
Family enclosure seating is located in block 221 on the upper tier, deliberately positioned near but not within the away section. This area offers a more controlled atmosphere suitable for children under 14, with alcohol sales prohibited and stewards trained specifically for family support. The family section typically has calmer, seated supporters. Entry is via turnstiles D and E, located near the Stadium Store. Home supporters in this stand enjoy good banter with away fans while maintaining a passionate atmosphere throughout the match.
Best Seats for Different Viewing Experiences
Best for Overall Pitch View
For the optimal tactical overview of the match, the halfway line seats in the Billy Bonds Stand (blocks 130-138) and West Stand (blocks 105-111) offer the clearest view of formations, runs, and team shape. Within these sections, rows 15-30 in the lower tier provide the perfect height—close enough to see player expressions and hear on-pitch communication, yet elevated enough to understand the tactical picture. Rows 1-10 are too low for a comprehensive view, while upper tier seats (200-level blocks) feel distant from the action despite the clear sightlines.
The Club London middle tier (blocks M6-M12) in the West Stand offers the absolute best viewing angle for understanding the game tactically, positioned perfectly at halfway line with padded seats and excellent elevation. However, these are premium-priced hospitality tickets. For general admission seeking similar views, Billy Bonds Stand blocks 132-136, rows 18-28, deliver nearly identical perspectives at a fraction of the cost. The 1966 sections in both stands represent the stadium's premier non-hospitality seating.
Best for Atmosphere
The Bobby Moore Stand lower tier (blocks 148-152, rows 10-30) is where you'll find the heart of West Ham's vocal support. Organized supporter groups coordinate chants, and there's a persistent standing culture despite all-seater regulations. The atmosphere is loudest 15 minutes before kick-off through the first 15 minutes of each half, with eruptions for goals and key moments. Expect persistent chanting, occasional colorful language, and passionate reactions to referee decisions.
For atmosphere without quite the same intensity, the Sir Trevor Brooking Stand home sections (blocks 121-123, 221-223) offer excellent energy, particularly during London derbies when away fan proximity creates additional excitement. The corners where home and away sections meet can be particularly lively. Upper tier sections generally have less atmosphere than lower tier equivalents, as sound and energy tend to dissipate at height. The West Stand and central Billy Bonds Stand are notably quieter, suiting those who prefer to watch matches without constant chanting.
Best for Seeing Goals Up Close
Behind-goal seats in the Bobby Moore Stand (blocks 148-152) and Sir Trevor Brooking Stand (blocks 121-123) put you closest to the action when attacks approach your end. The trade-off is significant: you experience incredible proximity and celebration intensity for goals at your end, but goals at the far end are 100+ meters away and difficult to see clearly. Lower tier rows 10-20 offer the best compromise between closeness and viewing angle for attacks on your goal.
Consider which end West Ham is more likely to attack. Teams typically attack the same end in each half, so you'll likely see close-up action in one 45-minute period. Upper tier behind-goal seats (blocks 244-251 and 215-223) provide better overall views but sacrifice the visceral experience of being right behind the goal. For the best of both worlds, corner sections (blocks 145-147 or 153-155) angle towards the goal while maintaining reasonable views of the full pitch.
Best for Families
The designated family enclosure in block 221 (Sir Trevor Brooking Stand upper tier) is specifically designed for supporters attending with children under 14. This section prohibits alcohol sales, maintains a more controlled atmosphere, and features stewards trained to assist families. The seating offers good overall views from an elevated position, though you're some distance from the pitch. Rows 10-25 work best for children, as higher rows can feel very steep for young ones.
Outside the family section, West Stand lower tier (blocks 106-110) provides family-friendly atmosphere with excellent facilities nearby, including accessible toilets and shorter queues for concessions. The Bobby Bonds Stand east side (blocks 133-140) offers good views with moderate atmosphere. Avoid the Bobby Moore Stand lower tier central sections if you have young children, as the standing culture, persistent chanting, and occasional strong language make it unsuitable for younger fans. Families should plan toilet visits before the match and at half-time, as young children may need more frequent breaks.
Best Seating for Kids at London Stadium
Block 221 in the Sir Trevor Brooking Stand is the official family enclosure, specifically designated for families with children under 14. Tickets in this section typically cost £99 for under-16s regardless of the match, making it affordable for families. The atmosphere is enthusiastic but controlled, with seated supporters and no alcohol sales in the immediate area. Stewards are specially trained to help families and are more present than in general admission sections.
Sightline considerations are important for younger children. Those under 1.2 meters (approximately 8-9 years old) may struggle to see over the head in front from the very front rows (rows 1-10) due to the seating rake. Rows 12-25 in the family section provide better elevation for shorter children while maintaining a reasonable viewing angle. Booster seats are not provided by the stadium, but you're permitted to bring a cushion or small portable booster if needed.
Proximity to facilities is crucial when attending with children. The family section in block 221 has accessible toilets nearby, though queues form quickly at half-time. Take children to the toilet 10 minutes before half-time or wait until 5-10 minutes into the second half to avoid the worst crowds. Concession stands near the family area offer child-friendly options including hot dogs, chips, and soft drinks, typically costing £3-8 per item.
First-time young supporters often benefit from arriving 60-75 minutes early to explore the stadium, watch the teams warm up, and build excitement. The pre-match buildup helps children engage with the atmosphere before the intensity of kick-off. Consider bringing snacks and water, as matchday food can be expensive and queues long. Most importantly, set expectations about the noise levels, standing supporters in some areas, and the occasional strong language that may be heard even in family sections during intense moments.
Best Seating for Accessibility at London Stadium
London Stadium offers approximately 170 wheelchair-accessible viewing positions distributed across all four stands, with 24 spaces specifically allocated to away supporters. Accessible seating is located at various levels, but the most popular locations with the best views are in the East Stand elevated sections (blocks around 130-138) which provide excellent sightlines from a raised position. These seats offer companion seating immediately adjacent at no extra charge.
Booking accessible seating must be done directly through West Ham's accessibility team by emailing accessibility@westhamunited.co.uk well in advance of your intended match. Tickets cannot be purchased through standard channels for accessible spaces. When booking, you'll need to specify any additional requirements such as parking, shuttle bus services, or assistance dog accommodation. Companion or carer seats are provided free of charge alongside wheelchair spaces.
Accessible parking is available in the designated Car Park 1A, located in the southwest corner of London Stadium. The car park accommodates 49 blue badge holders for home matches and includes 6 spaces for away supporters. Parking must be pre-booked when arranging your match tickets and requires vehicle registration information. The car park is stewarded and provides direct access to accessible entrances with step-free routes to the stadium.
An accessible shuttle bus service operates from Stratford station on matchdays for supporters requiring assistance. The shuttle picks up from the coach park and drops off at Bridge 4, which has lift access to the podium level and accessible routes to all seating areas. To use this service, contact the accessibility team when booking tickets. Accessible toilets with RADAR locks are located throughout the stadium near all accessible seating areas—stewards or disabled support assistants (identified by pink vests) can help unlock these facilities.
Additional accessibility services include audio description for visually impaired supporters (available on request), a multi-faith prayer room accessible to all fans (speak to staff for escort), and assistance dogs are welcomed throughout the stadium. Sensory rooms are available for supporters who may become overwhelmed by noise or crowds—ask any steward for directions. The stadium features step-free access to most areas via lifts and ramps, with dedicated accessible entry lanes at all bridges leading to the venue.
Best Seating to Leave Quickly After the Match
If you need to catch a train, have a long drive home, or simply want to avoid post-match crowds, the lower tier sections closest to the station-side exits offer the fastest escape routes. Billy Bonds Stand lower tier blocks 123-128 have direct access to exits leading toward Stratford station and are among the quickest to clear. From these sections, you can reach Stratford station in 15-20 minutes if you leave right on the final whistle.
However, leaving at the final whistle means fighting through 60,000+ people all moving in the same direction. Stadium policy creates controlled exit flows on matchdays, funneling crowds along specific pedestrian routes around Westfield shopping centre. If you can wait just 15-20 minutes after the final whistle, crowds thin dramatically. Many supporters head to nearby pubs or the Westfield food court, causing the initial crush to dissipate quickly.
Upper tier corner sections (blocks 215-220 and 244-251) are the worst seats for quick exits. These sections funnel through narrow spiral staircases that create significant bottlenecks, adding 10-15 minutes to your exit time even after waiting for crowds to clear. If you're in the upper tier and need to leave quickly, consider departing at the 85-minute mark—you'll miss injury time but avoid the worst congestion.
For those driving to Westfield parking, expect 30-45 minutes to exit the car parks after the match due to road closures and controlled traffic flow. The 5-10 minute window immediately after the final whistle is actually the worst time to leave—crowds are at peak density but haven't yet dispersed. The strategic choice is either leave at 85 minutes and miss the end, or wait until 20-25 minutes after the final whistle when crowds have mostly cleared and you can walk comfortably to public transport.
Best Seating Sections During Bad Weather
For guaranteed rain protection, the lower tier seats in all four stands offer the best coverage, particularly rows 10 and above. The roof overhang extends well over these sections, keeping you dry even in heavy downpours. Lower tier West Stand (blocks 105-111, rows 10-30) and lower tier Billy Bonds Stand (blocks 130-138, rows 10-30) are completely covered and offer premium views while staying dry.
The front rows (1-10) in any stand can experience rain splash during heavy wind-driven rain, as the overhang doesn't extend quite far enough to protect the very front seats. If rain is forecast and you're seated in rows 1-8, bring a waterproof jacket just in case. The Bobby Moore Stand and Sir Trevor Brooking Stand lower tiers (rows 12-30) provide excellent weather protection while maintaining the atmospheric benefits of being behind the goals.
Upper tier corner sections are the most exposed areas in the stadium. Blocks 215-220, 244-251, and their northeastern counterparts receive significantly less roof coverage and are subject to wind-driven rain. During autumn and winter evening matches, these sections also experience the coldest conditions due to wind exposure through the gaps between the seating bowl and roof structure. If you're seated here, waterproof layers and warm clothing are essential from October through March.
Club London middle tier (blocks M1-M16) offers excellent weather protection with the added benefit of indoor lounge access during half-time, letting you warm up or dry off while enjoying premium facilities. For general admission seeking maximum comfort during bad weather, stick to lower tier seats at least 10 rows from the front, avoiding the corners. Remember that London weather can change quickly—even if conditions look fine before kick-off, a waterproof layer is wise for any evening match from September through April.
Stadium Facilities & Amenities
Food & Drink Options
Concourse food and drink at London Stadium includes the traditional football matchday staples: pies (including the London specialty of pie, mash, and liquor £6-7), burgers (£6-8), hot dogs (£5-6), chips (£3-4), and various hot food options. Quality is typical for stadium food—functional rather than gourmet. A pint of beer or cider costs approximately £5-6, soft drinks £3-4, and tea or coffee £3.
Vegetarian and vegan options have improved in recent years, with most concession stands offering at least one meat-free option such as veggie burgers or vegetable pies. Halal food is available at select kiosks—look for signage or ask staff. Alcohol is sold throughout the stadium except in the family section (block 221), and sales stop at the end of half-time. You cannot take alcohol to your seat; it must be consumed in the concourse areas.
Half-time queues are significant, often 15-20 minutes long at popular kiosks. If you want food or drink at half-time, leave your seat at the 43rd minute or wait until the 50th minute of the second half—the initial rush clears quickly. Alternatively, purchase food and drink before the match starts and bring it to your seat. Outside food is technically permitted in small quantities, though security may check bags.
Toilets and Facilities
Toilets are located on each concourse level throughout the stadium, with facilities accessible from all seating areas. The quantity is generally adequate for capacity, but expect queues at half-time, particularly in the men's facilities which can have 10-15 minute waits during the interval. Women's facilities typically have shorter queues but still experience peak crowding.
Cleanliness standards are maintained throughout the match, though facilities can become untidy during peak usage times. For the best toilet experience, go 10 minutes before half-time, at the 60-65 minute mark in the second half, or immediately after the final whistle when queues have dissipated. Accessible toilets with RADAR locks are located near all accessible seating areas and family sections—stewards can provide access.
Additional Stadium Services
First aid stations are located on each concourse and clearly signposted. Trained medical staff are present throughout the stadium. If you need medical assistance, alert the nearest steward immediately. Lost property can be reported to guest services staff or stewards—items found during the match are typically held at the ticket office. Lost children should be reported immediately to any steward, who will escort them to a safe meeting point and assist in reuniting families.
WiFi is available throughout London Stadium but can be unreliable during full capacity matches due to network congestion. Don't rely on stadium WiFi for critical communications. Mobile phone signals vary by carrier—EE and O2 generally have the best coverage, while Three can be patchy. ATMs are located in Westfield Stratford City rather than inside the stadium, so bring sufficient cash if you plan to purchase food or merchandise. The West Ham club shop is accessible from outside the stadium near the Sir Trevor Brooking Stand.
What to Bring & What Not to Bring
Recommended Items
Weather-appropriate clothing is essential for comfort. From October through March, layers are critical for evening matches—temperatures can feel 5-10 degrees colder than daytime due to wind and exposure. A waterproof jacket should be in your bag year-round, as London weather is unpredictable. Comfortable walking shoes are recommended given the 15-20 minute walk from Stratford station.
A portable phone charger is useful, as you'll likely use your phone for tickets, photos, and coordination with your group, draining battery quickly. Many supporters bring small snacks like chocolate bars or sweets, which are permitted through security in reasonable quantities. Cash can be helpful, though most vendors accept contactless payments. Bring your ID if collecting tickets at the stadium.
Allowed With Restrictions
Bags are permitted but must be A4 size or smaller (approximately 21cm x 30cm). Larger bags, backpacks, and suitcases are prohibited with no storage facilities available. All bags will be searched at security checkpoints on the bridges leading to the stadium. Don't bring bags if possible to speed up entry.
Cameras are allowed but professional equipment including lenses longer than 3 inches (approximately 7.5cm) is prohibited. Standard smartphones and compact cameras are fine for personal photos. Small quantities of food and sealed plastic drinks bottles are generally permitted, though caps must be removed at security for safety reasons. Thermos flasks for tea or coffee are allowed. Outside alcohol is strictly prohibited.
Prohibited Items
Umbrellas are banned for safety reasons as they obstruct views and can be dangerous in crowds. Glass bottles of any kind are not permitted. Alcohol cannot be brought into the stadium. Flares, smoke bombs, fireworks, and pyrotechnics are strictly forbidden and will result in ejection and potential arrest. Offensive clothing, flags with offensive messages, or items that could be used as weapons (including poles for flags) are prohibited. Any confiscated items will not be stored and cannot be collected after the match.
Stadium Entry & Bag Checks
Entry to London Stadium involves a two-stage process. First, you'll pass through security checkpoints on the bridges leading to the stadium from Queen Elizabeth Olympic Park. Here, bags are searched, and you may be asked to show the contents. Security is thorough but efficient, typically taking 2-3 minutes per person unless you arrive during peak times 45-30 minutes before kick-off, when queues form.
After passing bridge security, you'll reach the stadium building where you scan your ticket at designated turnstiles (lettered A through K, specified on your ticket). Each stand has specific entry points: the Bobby Moore Stand uses turnstiles A, B, and C; the Sir Trevor Brooking Stand uses D and E; the Billy Bonds Stand uses F, G, and H; and the West Stand has multiple entrances including the premium Entrance B for Club London guests.
Mobile tickets work directly from your email or the West Ham app—no need to print. Screenshots are accepted, though the app provides the most reliable barcode. Ensure your phone is charged before arrival, as dead batteries can cause entry problems. If you have multiple tickets on one device, you can scan them one at a time for your group. Physical tickets are less common but are scanned the same way.
Re-entry is not permitted once you're inside the stadium. If you leave for any reason, you cannot return, so don't go back to your car for forgotten items. Peak entry times are 45-30 minutes before kick-off when the majority of supporters arrive. To avoid queues, arrive either 60+ minutes early or within the final 20 minutes before kick-off when the initial rush has passed. Dedicated accessible lanes operate at all bridges for supporters with disabilities.
London Stadium's History & Significance
London Stadium was built specifically for the 2012 Summer Olympics and Paralympics, with construction officially starting on 22 May 2008 after land preparation began in mid-2007. The stadium opened in 2012 as the centrepiece of the Games, hosting both the opening and closing ceremonies watched by a global television audience. During the Olympics, the venue had a capacity of 80,000 and served as the athletics arena where numerous world records were broken.
Usain Bolt ran the second-fastest 100 meters in history at London Stadium during the 2012 Olympics (9.63 seconds). David Rudisha set a world record in the 800 meters, becoming the first man to run the distance in under 1 minute 41 seconds (1:40.91). The United States women's 4x100 meter relay team beat the 27-year-old record set by East Germany. Jamaica's men broke their own 4x100 relay world record from 2011. These historic moments established the stadium's significance in athletics history.
After the Olympics, the stadium underwent major reconstruction between 2013 and 2015 to transform it into a multi-purpose venue. The capacity was reduced to 66,000 seats, with retractable seating installed over the athletics track to bring football fans closer to the pitch. West Ham United moved to the stadium in August 2016 from their historic Boleyn Ground in Upton Park, becoming the anchor tenant. The first Premier League match at the stadium saw West Ham defeat AFC Bournemouth 1-0 with a goal from Michail Antonio on 21 August 2016.
The stadium has hosted multiple major events beyond football, including the 2017 World Athletics Championships, Rugby World Cup matches, Major League Baseball's London Series games between MLB teams (2019, 2023, 2024, with 2026 scheduled), and concerts by major artists. Further modifications in 2022 increased football capacity to 62,500 by reconfiguring the West Stand and adding seating in the gap between tiers. The stadium currently holds the record for the highest single-night concert attendance in its history—over 80,000 for The Weeknd in 2023.
Accessibility Information for London Stadium
London Stadium provides comprehensive accessibility services for supporters with disabilities, physical impairments, visual or hearing impairments, and neurodivergent conditions. The venue was designed with accessibility in mind from its Olympic origins and has been further enhanced since West Ham's tenancy began. Approximately 170 wheelchair-accessible viewing positions are distributed across all stands, offering choice in location and viewing angle.
To book accessible seating, contact the West Ham accessibility team by emailing accessibility@westhamunited.co.uk with your requirements at least two weeks before the match you wish to attend. The team will discuss your specific needs including seating location preferences, parking requirements, shuttle bus services, personal assistant seating, and any medical or equipment considerations. Companion seats are provided free of charge alongside wheelchair spaces.
Accessible parking in Car Park 1A must be pre-booked with your match tickets and accommodates 49 blue badge holders per home match. The car park provides step-free access to the stadium via lifts and ramps. An accessible shuttle bus operates from Stratford station, picking up from the coach park area and dropping off at Bridge 4 with lift access. To use this service, request it when booking tickets. All major bridges into the stadium have dedicated accessible lanes to bypass general queues.
Additional services include audio description for blind and partially-sighted supporters (headsets available on request), accessible toilets with RADAR locks throughout the venue, assistance dog facilities, sensory rooms for supporters who may become overwhelmed, and a multi-faith prayer room. Disabled support assistants wearing pink vests are present throughout the stadium to provide assistance. Stewards receive specific training on supporting disabled visitors. For medical emergencies, trained first aid staff are positioned throughout the venue with direct access to emergency services if required.
Safe Standing vs Seated Sections
London Stadium is officially an all-seater stadium with no designated safe standing areas as of the 2024-25 season. All sections feature traditional seats, and regulations require supporters to be seated during matches. However, like many English football grounds, there is a persistent standing culture in certain sections, particularly in the Bobby Moore Stand lower tier where vocal supporter groups gather.
Supporters in blocks 148-152 of the Bobby Moore Stand lower tier often stand throughout matches, particularly during attacking play and crucial moments. While stewards may initially request supporters to sit, persistent standing is generally tolerated in these areas as long as it doesn't create safety issues. This creates a more intense, traditional terrace-like atmosphere but means those seated behind standing fans may have obstructed views.
If you specifically want to stand throughout the match, the Bobby Moore Stand lower tier central sections are your best choice, though remember this is technically against ground regulations. For a seated experience where everyone around you remains seated, choose West Stand sections, upper tier areas, or family sections. The vast majority of London Stadium operates as expected for an all-seater venue, with supporters standing only for goals, controversial decisions, and key moments.
Safe standing areas with rail seating (allowing supporters to stand safely with barriers at every row) may be introduced in future seasons, following the trend of other Premier League clubs. West Ham has expressed interest in safe standing, particularly for the Bobby Moore Stand, but no official implementation has been announced. Check the club's official website for updates on safe standing availability if this is important to your matchday experience.
Getting Away from London Stadium After the Match
Post-match crowd management at London Stadium involves controlled pedestrian flows directing supporters around Westfield Stratford City via designated routes to the transport hub. Approximately 60,000 people exit the stadium within a 20-30 minute window, creating significant congestion. The initial 10 minutes after the final whistle are the busiest, with shoulder-to-shoulder crowds moving slowly along the bridges and through the park.
Public transport post-match operates with increased services. The Central and Jubilee Lines run trains every 2-3 minutes from Stratford station, though the platforms and station concourse become extremely crowded for 20-30 minutes after the final whistle. Staff implement crowd control measures, sometimes holding people at the station entrance until platforms clear. If you can wait 15-20 minutes, you'll board a train far more comfortably. The DLR and London Overground also increase frequency on matchdays.
Taxis and rideshare services are available but expect significant surge pricing and pickup coordination challenges immediately after the match. Black cabs have a temporary rank at Pool Street near the stadium, but queues can be 30+ minutes long. Pre-booking a taxi for 45 minutes after the final whistle gives drivers time to reach the pickup point and often avoids peak surge pricing. The Uber/Bolt pickup point moves with crowd control measures, so check your app for the designated location.
The best strategy depends on your priorities. If you must catch a tight train connection, sit near the Billy Bonds Stand exits and leave at 85 minutes—you'll miss injury time but reach Stratford station ahead of crowds. For a more comfortable experience, wait 20 minutes after the final whistle, perhaps in a nearby pub like The Bishop Blaize (5-minute walk) or in Westfield's food court. By this time, crowds thin dramatically, trains are less packed, and the walk is stress-free.
Drivers should expect 30-45 minutes to exit Westfield car parks due to controlled traffic flow and road closures. Westfield Avenue and surrounding roads remain closed until around midnight, funneling all traffic through limited exit routes. Some supporters park at stations further from Stratford (Maryland, Stratford High Street, Leyton) and take a quick DLR or Overground connection, avoiding both parking fees and traffic congestion.
Safety & Security at London Stadium
London Stadium maintains high safety and security standards appropriate for a Premier League venue hosting 60,000+ supporters. Stewarding presence is substantial, with trained staff positioned throughout the concourses, seating areas, and entry/exit points. Stewards wear distinctive clothing and are easily identifiable for assistance. The steward-to-supporter ratio meets safety regulations, and most stewards are helpful and professional, though experiences can vary.